About this service

A pre-booked airport transfer provides a structured, predictable journey between the airport and your hotel, home, or meeting venue. Your flight details are shared with the coordination team so that the driver's estimated arrival time is matched to your flight status, and the vehicle is selected based on passenger count, luggage, child seats, or special requirements. This service is available for solo travellers, families, international guests, groups, and business trips. It can be arranged as a one-way, return, or hourly booking.

Why get this service from Adineh?

Flight-synced coordination

Your flight number and arrival time are logged so driver scheduling accounts for potential delays.

Vehicle matched to your group

A saloon, van, or suitable alternative is recommended based on the number of passengers and luggage volume.

On-day support

Contact details and the meeting point are sent to you before travel so you can reach your driver easily.

What information is needed to book?

  • Lead passenger's name and an active phone number or messaging app
  • Flight number, date, time, and departure or arrival airport
  • Exact address of the hotel, home, meeting venue, or final destination
  • Number of adults, children, and infants — and whether a child seat is needed
  • Number and approximate size of suitcases, sports equipment, or oversized baggage
  • Any request for a name board, en-route stop, executive vehicle, or special accessibility need

Vehicle selection and luggage capacity

Seat count alone is not enough to choose the right vehicle — luggage volume matters too. For families, groups, or passengers with wheelchairs, prams, or bulky equipment, a van or larger vehicle is often the safer choice.

Please declare your luggage accurately. A driver cannot legally or safely carry more passengers or bags than the vehicle's rated capacity.

Passenger handover, flight delays, and waiting time

The meeting point depends on the airport and service type — it may be the arrivals hall, a designated exit, or an operator-specified pick-up point. Full details and contact information are sent to you before travel.

Free waiting time, additional waiting charges, airport-change policy, and cancellation terms vary by destination and operator. If your flight changes or is delayed, notify support as soon as possible.

Frequently asked questions

What happens if my flight is delayed?

For services that include flight monitoring, the driver's schedule is updated based on live flight data. However, waiting-time policies differ by operator — inform support of any change as soon as you know.

Can I request a child seat?

Yes in most destinations, but the type and number of seats must be declared and confirmed at the time of booking. Child seat regulations vary by country.

How will I find my driver at the airport?

The meeting point and how to identify your driver are stated in the confirmation — this may include a name board, a specific counter, or a phone call after you collect your baggage.

Can I request a stop along the route?

An extra stop or route change can be discussed with advance notice and may incur a separate charge. Please request this before the booking is finalised.

Is a group transfer available?

Yes. A van, minibus, or appropriate vehicle can be quoted for groups. The passenger list, luggage count, and arrival schedule are needed for pricing.

Important note before submitting

The vehicle model may be substituted with an equivalent class. Waiting time, cancellation policy, luggage allowance, and additional services are governed by the operator's terms stated in the final confirmation.