Reduced airport friction
CIP staff handle the airport tasks that can be delegated to them, within the bounds of airport regulations.
About this service
Airport CIP services are designed for passengers who wish to complete pre- or post-flight formalities in a calmer environment with the assistance of a dedicated protocol team. At Imam Khomeini International Airport, the passenger is received in the protocol lounge and available services — such as boarding pass collection, baggage check-in or delivery, and passage through the relevant gates — are handled with staff assistance. Service details differ for arrival and departure flights. Facilities such as a greeter or see-off escort, city transfer, wheelchair, suite, or other special services must be enquired about separately and confirmed in the final voucher.
Why get this service from Adineh?
Calm lounge environment
The passenger uses the booked package's lounge facilities until boarding or final handover.
Escort for arrivals and departures
The service route is designed around whether you are arriving or departing, and flight information is verified before execution.
Standard CIP services at Imam Khomeini International Airport
- Passenger reception or farewell and escort through available airport stages
- Lounge access and hospitality in the dedicated protocol area
- Boarding pass processing and baggage check-in assistance for departures
- Passport, customs, and baggage collection assistance for arrivals
- Transfer between the protocol lounge and the aircraft by dedicated airport vehicle
- Wi-Fi and available amenities during the service period
Security checks, passport control, customs, and airline regulations are not removed by CIP. Decisions of the relevant officers take precedence over protocol services.
Optional add-on services
- City transfer from home or hotel to the airport and back
- Greeter or see-off escort in the lounge, subject to capacity and regulations
- Wheelchair and mobility assistance for elderly or mobility-restricted passengers
- Short-stay suite, meeting room, or special facilities where available
- Pet-related services, oversized baggage, or airport visa assistance with prior coordination
Information required to book CIP
- Passenger's full name in Latin characters as shown in passport
- Flight number, airline, and exact date and time of arrival or departure
- Contact number for the passenger and the coordinating person
- Number of companions, greeters, or see-off escorts
- Requests for wheelchair, city transfer, special baggage, or any other add-on
To prevent service disruption, notify support immediately of any flight change or change in the number of passengers.
Frequently asked questions
What is the difference between CIP and an airport lounge?
A lounge is typically a waiting and hospitality area, whereas CIP can include — beyond the lounge itself — escort through some airport procedures and transfer to the aircraft. The exact services in each package must be checked in the voucher.
Can CIP be booked for an arrival flight?
Yes. For an arrival service, the passenger is met and escorted along the designated route through to baggage collection and the lounge exit, in accordance with regulations and the booked package.
Can family members or companions enter the lounge?
The presence of a greeter or see-off escort depends on capacity, regulations, and the applicable fee. This must be registered and confirmed before the voucher is issued.
How early should I arrive at the airport?
Arrival time is stated in the voucher and is based on the flight type and airline recommendation. Using CIP does not mean you can arrive later — passengers must allow enough time for all mandatory checks.
Is a city transfer included in the CIP price?
A city transfer is usually a separate service unless it is explicitly included in the booked package. The vehicle type, route, and cost should be confirmed at the time of enquiry.
Important note before submitting
The service list, lounge capacity, and CIP pricing may change based on airport conditions and travel dates. Only the services listed in your final confirmation are included in your booking.